Press Releases

Some 15 workers of retail store in Lucena City finally received their monetary claims with a total amount of P468,530.50 representing underpayment of minimum wage, underpayment of overtime pay, non-payment of holiday pay and other wage-related benefits after undergoing the Department of Labor and Employment Quezon Provincial Office’s (DOLE QPO) labor inspection program.

DOLE QPO Head Mr. Edwin T. Hernandez said the findings were resolved through Engr. Ma. Angelica Balasta, Hearing Officer, after three mandatory conferences after the inspection was conducted by Engr. Rudelyn Bautista and June Ruel Magallon.

“Congratulations to Engr. Balasta and the staff of DOLE QPO for exerting their best efforts to help the establishment comply with their noted violations in order for the workers to receive their claims in an efficient and speedy manner,” Mr. Hernandez mentioned.

The said employees are currently working at the establishment as salespersons, cashiers and warehouse attendant. One of them is Michelle Alcantara (not her real name), from Brgy. Cotta, Lucena City who expressed her appreciation to DOLE QPO after receiving her claims.

“Nagpapasalamat po ako sa DOLE dahil akala namin dati ay tama ang pagbabayad ng aming sweldo. Kung hindi po dahil sa inspection na ginawa ninyo ay hindi po makukuha yung nararapat na ibayad sa amin,” the worker said.

(I am grateful to DOLE because we used to think that the payment of our salary was correct. If it was not for the inspection you did, we would not be able to get the payment that we deserve.)

The employer also expressed his gratitude to DOLE QPO for giving them the opportunity to rectify their violations.

“We assure you that next time you visit our establishment you will see an improved work conditions, good employer-employee relationship, and an enhanced work productivity,” the employer said.


Engr. Balasta mentioned that aside from the payment of monetary benefits, the establishment representative also submitted copy of payroll and payslip, proof of payment of 13th month pay for year 2020 and 2021, proof of remittances and coverage of workers on SSS, PhilHealth and HDMF, copy of registration of establishment under Rule 1020 of the Occupational Safety and Health Standards, copy of training certificate of safety officer and copy of Occupational Safety and Health program, in compliance to the Notice of Results issued by the Labor Inspector on March 18, 2022.

“The said proofs of compliance were found to be compliant with the general labor standards and occupational safety and health standards which caused the dismissal of the case,” Engr. Balasta said.

DOLE Regional Office No. IV-A (CALABARZON), through the Labor Inspectors, enforce labor laws and social legislation through the conduct of Routine Inspection, Complaint Inspection and Occupational Safety and Health Investigation.

The purpose of the Labor Inspection is to further strengthen the implementation of the visitorial and enforcement powers under the Labor Code, as renumbered, towards securing a higher level of compliance with labor laws and standards, and ensuring continuity and sustainability of compliance at workplaces.


*the parties requested to blur their faces for their privacy and protection


Labor Information Officer
Senior Labor and Employment Officer

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